ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS.
WE OFFER LIMITED EXCHANGES ONLY. EXCHANGES MUST BE MADE WITHIN 30 DAYS OF RECEIPT.
Exchanges will be made for and must have the following conditions met:
1. Boots or garments found to be in a NEW AND UNUSED condition (fit for resale as new.) ANY wear on the sole or scuffing on the leather will make us unable to exchange your item.
2. Patrons are responsible for the costs of shipping and any production fees.
3.Exchanges must be authorize in advance via email at [email protected]
Please contact us at [email protected] for any questions and/or further instructions for an exchange.
Special Note on Custom and Special Orders: Unfortunately, due to the unique nature of custom and special orders, we cannot offer exchanges for any Custom Orders and Special Orders with unusual color combinations.