Special & Custom Orders:
We can take two kinds of non-production orders: Special Orders and Custom Orders.
Special Orders: Orders with color combinations that are unavailable in our workshop for immediate purchase and will need to be set for production. These items have no other difference from our standard-size items.
Custom Orders: Orders that require modifications to existing patterns for different sizing needs other than our standard fitments. Custom orders can also be taken to modify a boot/clothing with a different design or artwork.
For any order, it is always best to try on a boot at a festival to ensure that we have the correct length sizing of the boots. We do not guarantee fitment if you have not been fit in person in our products for the specific item you desire.
Event schedule: https://www.sonofsandlar.com/events/
Contact us: https://www.sonofsandlar.com/contact/
We will need your requested boot size, style, and any fitment concerns you may have to begin the Custom Order process.
**PLEASE DO NOT SEND ANY MEASUREMENTS UNLESS YOU HAVE SPOKEN WITH US AND SPECIFICALLY PROVIDED INSTRUCTIONS ON HOW TO TAKE THE INFORMATION NEEDED SPECIFIC TO YOUR CASE.
Due to the unique nature of custom and special orders, we cannot offer exchanges for any custom or special orders with unusual color combinations. Custom orders are uniquely designed for your foot and leg measurements.
ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS.
Custom Order Fees:
The amount of the order will vary based on the work requested. The following is a list of the minimum costs for adjustments:
Custom Calf and/or height: $250+
Custom Width – wider: $145+
Custom Width – narrow: Not available
Custom Instep: $95+
Premium Color (per shade): $100+
Different Toe: $125+
Different Applique/Design (per design): $150+
Steel or composite toe (not OSHA rated): $150
Special and Custom Orders:
1. We obtain all the information for processing and confirming the order.
2. Payment must be paid in full before we begin production of your order.
3. We slot in your order for production. An order’s completion depends largely on your order’s timing and our production workload.
4. Once production starts, your boots typically take an estimated 3 months to complete.
5. Upon completion, you will be notified via email of your UPS tracking number.